Return & Refunds

1. Eligibility for Returns

We accept returns under the following conditions:

  • Items must be returned within 7 days of delivery.

  • Products must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase is required for all returns.

2. Non-Returnable Items

The following items cannot be returned:

  • Gift cards and promotional items

  • Used or damaged products (unless defective upon arrival)

  • Custom or personalized orders

3. Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5 business days, and the amount will be credited to your original payment method.

  • Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

If you need an exchange, please contact us before returning the item. Exchanges are subject to product availability.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service to ensure the safe return of your item.