Shipping Policy

1. Processing Time

• Orders are processed within 5 business days after payment confirmation.

• Processing time may vary during peak seasons or due to unforeseen delays.

2. Shipping Methods & Costs

• We offer standard and expedited shipping options. Shipping costs vary based on location and selected shipping method.

• Free shipping may be available for orders over 100 EUROS amount.

3. Delivery Timeframes

Estimated delivery times:

• Standard Shipping: 3 to 5 business days

• Expedited Shipping: 2 to 3 business days

• International Shipping: Varies by destination

4. Tracking & Order Status

• Once your order is shipped, you will receive a tracking number via email.

• If you do not receive your order within the estimated timeframe, please contact us.

5. Lost, Damaged, or Delayed Shipments

• Theron Hikes is not responsible for lost or delayed shipments due to courier issues.

• If an item arrives damaged, please notify us within 6 days with photos, and we will assist in resolving the issue.